Analytics

Expert System announced that Forrester Research has named Cogito, its text analytics and cognitive computing platform, as a Strong Performer in its latest report. With a continued focus on delivering innovative and enhanced capabilities, Expert System’s Cogito® platform helps companies and government organizations to automate information-intensive processes, make smarter decisions and transform customer interactions.

Based on a unique blend of AI technologies, Cogito® understands and extracts actionable insights from content, at scale, in real time and with the highest precision, to enable tangible business outcomes.

“We’re honored to be named a Strong Performer in The Forrester Wave: AI-based Text Analytics Platforms,” said Marco Varone, President and CTO, Expert System. “We think this report validates our efforts to integrate the best of traditional Natural Language Processing and Machine Learning methods into a comprehensive platform that makes it possible for our customers to automate their processes and harvest critical business insights by deploying industrial-grade AI into their workflows.”

In the report, which evaluates the eight most significant platforms, Cogito® received the highest score possible in the depth of functionality and mix of rules and machine learning criteria. Forrester states that “Cogito produced one the highest levels of accuracy on an untrained data set among all participants.” Expert System also scored among the highest in the professional services organization and vertical specialization criteria.